Call us on 01384 274970 to make an appointment
5a Moss Grove, Kingswinford, West Midlands. DY6 9HS
To all our patients at Moss Grove Dental Practice
I hope you are well
You will now probably be aware of the Government’s announcement on 28th May that dental services can resume from 8th June. It certainly took us by surprise as this was the first we heard about it. I am appalled that we had to find out through the media instead of being properly notified in advance of the nationwide announcement, with clear guidelines as to measures we are expected to take to ensure complete safety for patients and staff.
As we emerge from Lock down with further restrictions gradually being lifted in many walks of life, I wanted to get in touch to keep you informed regarding how close we are to getting back and being able to provide face to face treatments.
I have been planning this return since early April. I have produced very detailed protocols at the practice designed to keep patients and staff safe going above and beyond the recommendations. Amongst many other things, I am trying to acquire the most appropriate specialist protective equipment required for dental practices in an environment where there is a world-wide shortage. This is no easy task. Supply chains are clogged. Legitimate suppliers are still focussed on supplying hospitals and it is taking weeks for any stocks to arrive.
It is with regret that I cannot give you a precise timeline at the moment. At a push I would say late June to early July. There is nothing more that I want than to get back to seeing and helping my patients and it is with great anxiety to me personally that I am unable to do this practically. I can tell you that my priority will be to open safely in every regard. As ever, I am available to speak to you directly on 01384 274970 and will do whatever I can to help in whatever capacity I can. In the meantime, I await better news and will communicate this to you as soon as I have it.
I am continuing to work on our revised protocols and training my staff accordingly. You must be aware that in future, your visits to Moss Grove Dental Practice will be very different to what you have experienced in the past. As soon as I have the definitive plans in place, I shall update you on this site.
Once again, I would like to thank you for your continued support at this difficult time.